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Contact

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Three ways, one fast answer.

Manuel Pirker-Ihl Martin Reitschmied Astrid Marihart

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Documentation

Step-by-step guides and answers for every feature.

FAQ

Frequently asked questions

Your question might already be answered here.

No. You can start Nori Docs for free and only upgrade when you need more – no credit card required.

Yes. Nori produces the required formats out of the box – ZUGfeRD and XRechnung for Germany, ebInterface 6.1 for Austria – including a SEPA QR code, Leitweg-ID routing for German authorities and direct filing with the Austrian federal government via e-Rechnung.gv.at.

Yes. Nori generates ebInterface 6.1, Austria's e-invoicing format, out of the box – no add-on required. Switch it on per customer or per invoice and Nori handles the rest.

Yes. Nori submits your e-invoice as ebInterface directly to the federal government through the USP/BRZ web service (e-Rechnung.gv.at) – no manual upload, no fiddling with XML. One click on Send does it.

Any time. Your documents and data are yours and can be exported in open formats.

The interface is available in German and English. You can create documents per customer in the matching language.

On servers in the EU (DigitalOcean), encrypted in transit and at rest.

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