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Invoicing

Cancel an invoice

Cancel an issued invoice the right way: Nori creates the cancellation invoice with reversed line items automatically – compliant and gap-free.

Updated 2 Nov 2026

Once an invoice is issued you may no longer change or delete it – it has its number and is part of your records. If it is wrong, you cancel it: Nori creates a cancellation invoice that reverses the original line items and records the link on both documents.

How to cancel an invoice

  1. 1 Open the invoice
    Open the issued or overdue invoice.
  2. 2 Cancel
    Click the “…” menu in the top right and choose “Cancel Invoice”.
  3. 3 Confirm
    Confirm in the dialog. Nori creates the cancellation invoice with its own number and marks the original as cancelled.

Then create a new, corrected invoice if needed – quickest via “Duplicate” in the same menu.

Good to know

  • Drafts were never issued and cannot be cancelled – delete them instead.

  • Paid invoices have to be marked as unpaid first before you cancel them.

  • Imported invoices are cancelled through a cancellation draft: check the line items until total and VAT match the original, then issue it via “Finalize cancellation”.

  • Cancellation invoices cannot be cancelled themselves.

Still stuck?

Contact support